SMS Terms & Conditions
Rohnert Park Transmission & Auto Repair
Last Updated: February 20, 2026
Rohnert Park Transmission & Auto Repair (“we,” “us,” or “our”) offers an SMS/text messaging program to provide appointment reminders, service updates, and promotional messages to our customers. By opting in to our text messaging program, you agree to these SMS Terms & Conditions.
1. Consent to Receive Text Messages
By providing your mobile phone number to Rohnert Park Transmission & Auto Repair and opting in to our SMS program — whether through our website, by phone, in person, via a web form, or by texting a keyword to our number — you expressly consent to receive recurring automated and non-automated text messages (SMS and MMS) from or on behalf of Rohnert Park Transmission & Auto Repair at the mobile number you provided.
You understand that consent is not a condition of purchase. You are not required to opt in to SMS messaging to purchase any goods or services from us.
2. Types of Messages
If you opt in to our SMS program, you may receive text messages related to:
- •Appointment reminders and confirmations — upcoming service dates, times, and scheduling changes
- •Service status updates — notifications when your vehicle is being worked on, when it is ready for pickup, and if additional repairs are needed
- •Repair estimates and authorization requests — cost estimates and requests for approval before proceeding with work
- •Promotional offers and service specials — coupons, seasonal deals, and limited-time offers
- •Customer satisfaction follow-ups — feedback requests after your service is complete
- •Safety recalls and service bulletins — important vehicle safety information relevant to you
3. Message Frequency
Message frequency varies. You may receive up to 10 messages per month depending on your service activity, scheduled appointments, and communication preferences. Actual message frequency will depend on your interactions with our shop and the services you have requested.
4. Message and Data Rates
Message and data rates may apply.
Text messaging charges from your wireless carrier may apply to messages you send and receive. Rohnert Park Transmission & Auto Repair is not responsible for any messaging or data charges imposed by your mobile carrier. Please contact your wireless provider for details about your messaging plan and any applicable fees.
5. How to Opt Out (STOP)
You may opt out of receiving text messages at any time. To stop receiving messages:
Reply STOP to any message
to unsubscribe from our SMS program
After texting STOP, you will receive a one-time confirmation message confirming that you have been unsubscribed. After that, you will no longer receive text messages from us unless you opt in again.
You may also opt out by calling us at (707) 584-7727 and requesting to be removed from our text messaging list.
6. How to Get Help (HELP)
If you need assistance with our text messaging program:
Reply HELP to any message
to receive instructions and support information
You can also contact us directly at (707) 584-7727 during business hours (Mon–Thu 7:30 AM – 5:00 PM, Fri 7:00 AM – 4:00 PM) for help with our messaging program.
7. Supported Carriers
Our SMS program is supported on all major U.S. wireless carriers, including but not limited to:
AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, Cricket Wireless, MetroPCS, Virgin Mobile, and most other U.S. carriers.
T-Mobile is not liable for delayed or undelivered messages. Carriers are not responsible for the content of messages sent through our program.
8. Privacy and Data Protection
We take your privacy seriously. Your phone number and any information collected through our SMS program will be handled in accordance with our Privacy Policy.
- •We will not sell, rent, or share your phone number with third parties for their marketing purposes.
- •We will not share your opt-in data or consent status with any third parties except as required to deliver messages through our messaging platform.
- •Your mobile number is used solely for the purposes described in these SMS Terms & Conditions.
- •We may share your information with our SMS service provider solely for the purpose of delivering text messages on our behalf.
9. No Purchase Required
Opting in to our SMS text messaging program is not required as a condition of purchasing any goods or services from Rohnert Park Transmission & Auto Repair. You may continue to schedule appointments, receive service, and interact with our business without subscribing to text messages.
10. Disclaimers
- •Text messaging is not guaranteed to be secure or private. Messages may be intercepted by third parties.
- •We are not responsible for messages that are delayed, undelivered, or misdirected due to carrier issues or technical problems beyond our control.
- •Delivery of text messages is subject to effective transmission by your wireless carrier. Wireless carriers are not liable for delayed or undelivered messages.
- •We reserve the right to modify or discontinue the SMS program at any time without notice.
11. Changes to These SMS Terms
We may update these SMS Terms & Conditions from time to time. Changes will be effective immediately upon posting to this page with an updated “Last Updated” date. Your continued participation in our SMS program after any changes constitutes your acceptance of the revised terms.
Contact Us
If you have questions about our SMS program or these terms, please contact us:
Quick Reference
Text STOP to opt out of messages
Text HELP for assistance
For our full website terms, see our Terms of Service. For information on how we handle your data, see our Privacy Policy.