INSURANCE CLAIMS ASSISTANCE
Expert Help with Insurance Claims - Direct Billing Available - We Handle the Paperwork So You Don\'t Have To
We Make Insurance Claims Easy
Dealing with insurance claims after an accident or damage can be stressful and confusing. At Rohnert Park Transmission, we have over 25 years of experience working with all major insurance companies. We'll guide you through the entire process, handle the paperwork, and work directly with your insurance company to get you back on the road quickly.
Why Choose Us for Insurance Work?
Insurance Companies We Work With
We're approved and trusted by all major insurance companies. Our established relationships mean faster approvals and smoother claim processing.
State Farm
Allstate
GEICO
Progressive
Farmers
AAA
Liberty Mutual
Nationwide
Mercury
USAA
Travelers
And Many More
Don\'t see your insurance company? No problem! We work with all insurance providers. Call us at (707) 584-7727 to discuss your specific situation.
Our Simple Claims Process
We've streamlined the insurance claim process to make it as easy as possible for you. Here's what to expect when you bring your vehicle to us for insurance work.
Initial Contact & Assessment
Call us or bring your vehicle in for a free inspection. We'll assess the damage, take photos, and provide you with a detailed estimate. If you've already filed a claim, provide us with your claim number and adjuster's contact information.
What to bring: Insurance card, claim number (if available), driver's license, and vehicle registration.
Insurance Communication
We contact your insurance company directly to submit the estimate and photos. We'll negotiate on your behalf to ensure all necessary repairs are approved. Our experience means we know what insurers need to see for quick approval.
Our role: We handle all communication with adjusters, submit supplemental estimates if needed, and ensure proper coverage.
Approval & Scheduling
Once approved, we'll schedule your repairs at your convenience. We can often begin work immediately. If you need a rental car, we'll help coordinate with your insurance company or recommend local rental partners.
Timeline: Most approvals within 24-48 hours. We'll keep you updated throughout the process.
Quality Repairs
Our certified technicians complete all repairs using OEM or insurance-approved parts. We follow manufacturer specifications and perform a thorough quality inspection. All work is photographed for your records and insurance documentation.
Quality guarantee: All insurance work backed by our comprehensive warranty and satisfaction guarantee.
Direct Billing & Pickup
We bill your insurance company directly - you only pay your deductible when you pick up your vehicle. We'll provide you with all documentation for your records and explain any warranty coverage.
Payment options: We accept cash, check, and all major credit cards for deductibles. Payment plans available if needed.
Insurance-Covered Services
We handle all types of insurance claims for automotive repairs, from minor damage to major collision work.
Collision Damage
Comprehensive collision repairs including mechanical, electrical, and structural components affected by accidents.
- • Engine damage
- • Transmission damage
- • Suspension repairs
- • Electrical systems
Comprehensive Coverage
Non-collision damage repairs covered by comprehensive insurance policies.
- • Vandalism damage
- • Theft recovery repairs
- • Weather damage
- • Animal collisions
Mechanical Breakdown
If you have mechanical breakdown insurance, we handle those claims too.
- • Engine failures
- • Transmission problems
- • A/C system repairs
- • Electrical failures
Documentation Services
Professional documentation to support your insurance claim.
- • Detailed photo documentation
- • Comprehensive estimates
- • Damage assessment reports
- • Parts documentation
Fleet & Commercial
Commercial vehicle insurance claims for businesses and fleet operators.
- • Commercial auto policies
- • Fleet maintenance claims
- • Business vehicle repairs
- • Liability claims
Third-Party Claims
We work with at-fault party insurance companies for liability claims.
- • Other driver at-fault
- • Property damage claims
- • Subrogation assistance
- • Liability coordination
Benefits of Choosing Us for Insurance Work
Direct Billing Convenience
We handle all billing directly with your insurance company. You don't have to pay the full amount upfront and wait for reimbursement - just pay your deductible and we handle the rest.
- No out-of-pocket for covered repairs
- Deductible payment options available
- We handle all paperwork
Expert Advocacy
With 25+ years of experience, we know how to work with insurance adjusters to ensure all necessary repairs are covered. We advocate for you to get the repairs your vehicle needs.
- Negotiate for proper coverage
- Submit supplemental claims if needed
- Ensure quality parts approval
Faster Processing
Our established relationships with insurance companies mean faster claim approvals and quicker repairs. We know what insurers need and provide it efficiently.
- 24-48 hour approval typical
- Priority scheduling available
- Streamlined documentation
Guaranteed Quality
All insurance repairs are backed by our comprehensive warranty. We use OEM or insurance-approved parts and follow manufacturer specifications for lasting repairs.
- Warranty on all repairs
- Quality parts guaranteed
- Certified technician work
Insurance Claim FAQs
Do I have to use my insurance company's preferred shop?
No! You have the legal right to choose any repair shop you trust. Insurance companies cannot require you to use their preferred shops. We work with all insurance companies and will ensure your repairs are covered properly.
Will using your shop affect my claim or coverage?
Not at all. Your insurance company must honor your claim regardless of which certified shop you choose. We're fully licensed and insured, meet all insurance requirements, and often provide better service than chain shops.
What if my insurance company's estimate is too low?
This happens frequently. We'll work with your adjuster to submit a supplemental estimate showing all necessary repairs. Our experience helps us identify hidden damage and ensure everything is properly covered.
How long will the insurance approval take?
Most approvals come within 24-48 hours. We submit everything electronically with photos and detailed documentation. If there are delays, we'll follow up with your adjuster to expedite the process.
Do you offer payment plans for deductibles?
Yes, we understand that deductibles can be unexpected expenses. We offer flexible payment options including credit cards, and can discuss payment arrangements if needed. Contact us to discuss your situation.
What if additional damage is found during repairs?
We'll document any additional damage with photos and submit a supplemental claim to your insurance company. We won't proceed with additional repairs without approval, ensuring everything stays covered.
Important Insurance Claim Tips
After an Accident:
- Document everything with photos
- Get a police report if applicable
- Exchange insurance information
- Don\'t admit fault
- Contact your insurance company
Before Repairs:
- Get your claim number
- Know your deductible amount
- Understand your coverage
- Choose a trusted repair shop
- Ask about warranties
Remember: You have the right to choose your repair shop. Don\'t let insurance companies pressure you into using their preferred facilities. Choose a shop you trust with certified technicians and a solid reputation.
Let Us Handle Your Insurance Claim
Don\'t stress about insurance paperwork and negotiations. We\'ll handle everything while you focus on getting back to your life. With 25+ years of experience, we make the claims process simple and hassle-free.
Direct Billing
We bill insurance directly
All Insurers
Work with every company
Expert Help
25+ years experience
Start Your Claim Today
6271 Commerce Blvd
Rohnert Park, CA 94928
Mon-Thu: 7:30 AM - 5:00 PM
Fri: 7:00 AM - 4:00 PM